The SORSI store will gladly accept returns and exchanges up to 14 days after delivery for most products. Some exceptions apply. If your products have been damaged in shipment,we will reship to you at no additional shipping charges. Please contact the SORSI office at 913-239.0228 to discuss whether you wish to exchange the product or request a refund. For exchanges, we must receive the returned product before we ship the new item.

 

Credit for returns and exchanges are issued once we confirm receipt of the returned merchandise. Please be aware that your financial institution may take 5-7 business days to process your credit and have it reflected in your account.

 

Original shipping and handling charges are not refunded.